🚚 Shipping Policy

At Crypto Miner Bros, we are committed to delivering your mining equipment promptly, securely, and professionally. Please read the details below regarding international shipping and warranty principles.

📦 Shipping Methods & Timeframes

  • Air Freight (Express): Typically takes 4–7 business days to arrive internationally after dispatch. We use reliable global carriers including DHL, UPS, ARAMEX, and TNT.
  • Sea Freight: For bulk or high-volume orders, sea shipment is available and usually takes 25–35 days, depending on destination and customs clearance.
  • Processing Time: All orders are prepared and shipped within 48 hours after full payment verification. Bulk orders may require additional time.
  • Tracking: You will receive a tracking number by email once your order is dispatched.

🌍 Customs & Import Duties

  • All prices shown are exclusive of VAT and import duties.
  • Customers are responsible for complying with local tax regulations and paying any applicable import charges.
  • We can help reduce your import tax by providing a lower-value invoice upon request, when legally permitted.
  • If a product is returned due to customs clearance failure, the customer must cover the return shipping cost.

🔁 Return & Exchange Policy

All products sold by Crypto Miner Bros are brand-new, factory-sealed, and come with detailed professional user manuals. As our devices are precision electronics and custom-shipped per order, we do not accept returns or exchanges under normal circumstances.

In the rare event of serious manufacturing defects or shipping damage, please contact our support team within 3 days of delivery with photo evidence. Our technical team will assess the case and advise next steps.

📞 Contact for Shipping Support

Our team is here to help you with logistics, documentation, and delivery support.